FAQs
The short answers to your wax questions. Less guesswork. More waves.
Your wax
Which wax should I choose?
Choose any of our seven coloured waxes or Warm Water for 19–26°C water. Tropical / Base Coat is for 24°C+ tropical water, or for building a firm base beneath a top coat suited to your conditions.
What colours are available?
Red, Yellow, Green, Blue, Pink, Orange and Purple. Match your board, mix it up or start a new look. Explore the range.
What is in each bar?
Every Surf Butta bar is 80 g, made in Australia and coconut & mango scented. Choose coloured performance wax, Tropical / Base Coat or Warm Water.
Using it
Do I need a base coat?
For coloured wax, start with a firm base coat to build raised traction beads, then apply a light colour layer. Warm Water can be used on its own or over Tropical / Base Coat. See how to wax.
Does coloured wax grip like normal wax?
Yes. It's surf wax first. The colour goes on light, over firm base-coat bumps, so the grippy texture stays. Made for 19–26°C water. Check your grip before you paddle out.
I'm not artistic. Will my design look okay?
Stripes, checks and dots look great on day one. Don't like it? Scrape it off and try again. It's wax, not paint, so there's no pressure.
Do I need to wax before every session?
Our performance formulas are designed for grip across multiple sessions. Check the texture before you paddle out and top up when needed. How long it lasts depends on conditions, use and how you care for your board.
Can I change my board’s look?
Absolutely. Create your look with coloured wax without committing to paint. Fancy a change? Remove the old wax with a plastic wax scraper, clean the deck and start again. Colour will look different depending on your board and how much wax you apply.
How should I store my wax?
Keep your wax and waxed board away from direct sunlight and heat. For surfboard use only. Not food. Keep out of reach of young children and pets.
Your order
When will my preorder arrive?
Preorders ship in early December 2026. Payment is taken at checkout. Delivery time is extra. Express shipping doesn’t shorten the preorder wait. Contact us before ordering if you need it by a particular date.
What is in the value packs?
Core Lord Box: Tropical / Base Coat + Warm Water — 2 bars for $13.
Build Your Butta: Base Coat + any 3 colours — 4 bars for $26.
Everyday Box: Base Coat + Warm Water + any 2 colours — 4 bars for $26.
Rainbow Pack: all 7 colours, colour only — 7 bars for $45.
Full Range Box: all 7 colours + Base Coat + Warm Water — 9 bars for $59 with free delivery.
You can repeat colours in the custom boxes. Compare the value packs.
How much is shipping?
Within Australia: standard delivery is $9.50 for 1–2 bars, $11 for other orders under $52, and free on orders of $52 or more (that's two $26 boxes). Express is $15.95 for parcels up to 500 g and $19.95 for larger parcels. Every order is tracked with Australia Post. For international enquiries, contact us before ordering. Full shipping details.
What if my wax arrives damaged?
Email surfbutta@outlook.com with your order number and a photo, ideally within 14 days of delivery, and we’ll replace it or refund you. We don’t offer refunds for change of mind. Read our refund policy.
How do I get help with my order?
Get in touch or email surfbutta@outlook.com with your order number and what you need help with, including any return enquiry. Please do not send payment card details.